Return Policy for ben10.childrens-library.com

What is the Return Policy?

You may return most products purchased. Most items can be returned with Thirty days of receiving the item. However we aren't the original seller so you must contact and/or refer to an original sellers terms for returns individually.

Requirements to get a Money back refund

In most instances these are the requirements for a full refund.

  • Items ought to be in new condition
  • Items must be returned with all original packaging and accessories
  • Media items (for instance, movies, music, video games, and software) have to be unopened and still in their plastic wrap
  • Musical instruments, televisions, and electronics must have a UPC or serial number
  • Shoes and clothing have to be unworn

Alternative Seller Returns Policies

Many sellers provide a returns policy equal to our own, some seller returns policies may differ. Each seller's refund policy is available on the vendor's web page. Handling and shipping charges for returning items shipped by the seller are borne via the buyer.

Items worth over have to be returned to the seller using a trackable shipping service. Should the order is worth 0 or higher, insure the shipment for the value of the goods and ship your return using a signature shipping service. For items below , we suggest USPS delivery confirmation service.

Note: Should a package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a method of return, you may possibly not be entitled to refund.

Items with FREE Return Shipping

These items usually have a free return shipping method.

  • Baby Items
  • Shoes
  • Clothing
  • Accessories
  • Jewelry
  • Watches (except those bought in Sports & Outdoors)

Cancel Pickup Request

After the UPS pickup has been requested, you cannot cancel that request until after the first pickup attempt has been made. UPS will make up to three pickup attempts. Once the first pickup attempt, it is possible to call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Make sure to have your tracking number handy.


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